Updated at: 2024/10/16
This PulseDX.com Privacy Policy ("Policy") outlines the information that PulseDX.com ("Company") respects the privacy rights and interests of each customer. We will observe these principles when processing your personal information fairly and lawfully. We take the protection of personal information very seriously. This Policy is designed to help you to know when we are storing your information, what information we are storing and how we are transmitting and using it. Unless otherwise indicated below, this Privacy Policy applies to any website that references this Privacy Policy, any Company website, as well as any data the Company may collect across partnered and unaffiliated sites.
For the purposes of this Agreement, "Service" refers to the Company\’s service, which can be accessed via our website at www.PulseDX.com or through our other internet application service. The terms "we", "us" and "our" refer to the Company. "You" refers to you, as a user of the Service.
We commit to communicating transparently, providing security, and protecting the privacy of data on our systems. We keep your personal information personal and private. We will not sell, rent, share, or otherwise disclose your personal information to anyone except as necessary to provide our services or as otherwise described in this Policy without first providing you with notice and the opportunity to consent.
This Policy applies to PulseDX.com\’s collection, use, and disclosure of the information of the following categories of individuals:
- Website Visitors: Individuals who visit our Websites and who may opt to provide an email address to receive communications from PulseDX.com. For the purposes of this Policy, "Websites" shall refer collectively to www.PulseDX.com as well as any other websites PulseDX.com owns and that link to this Policy. For clarity, "Websites" does not include any sites owned or operated by our Customers, including where we serve as Registrar.
- Customers: Those who register on their own or on behalf of an entity or organization to use any of the PulseDX.com Service (as defined below), including administrators on a customer account. For the purposes of this Policy, "Service" shall refer to all network service solutions marketed for subscription at www.PulseDX.com, including when Service are sold by an authorized partner or reseller.
This Policy does not apply to our Customers’ websites, which may have their own terms and privacy policies. Our Customers are solely responsible for establishing their policies for and ensuring compliance with all applicable laws and regulations, including those relating to the collection of personal information in connection with the use of our Service by End Users with whom our Customers interact.
PulseDX.com\’s Websites and Service are not intended for, nor designed to attract, individuals under the age of eighteen. We do not knowingly collect personally identifiable information from any person under the age of eighteen.
We may ask for and collect both "Non-Personal Information" and "Personal Information" about you. "Non-Personal Information" includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring or exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. "Personal Information" includes information that can be used to personally identify you, such as your name, address, phone number and email address when you register for or attend an event in which PulseDX.com participates.
We may also track information that you provided to us by your browser or by our other internet application when you view or use our Service, such as the website you came from (known as the "referring URL"), the device from which you connected to our Service, the type of browser you use, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of our Service, to provide general statistics regarding use of our Service and for other business purposes.
We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user\’s browser from our servers and are stored on the user\’s computer hard drive. Sending a cookie to a user\’s browser enables us to collect Non-Personal Information about that user and keep a record of the user\’s preferences when utilizing our services, both on an individual and aggregate basis.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Using cookies enables us to provide you with certain features and provides us with information regarding website visits. If user choose to disable cookies, some areas of the Service may not work properly.
Sometimes, we may also use cookies and similar technologies to provide you advertising on third-party sites based upon your browsing activities and interests. If you wish not to have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (http://optout.networkadvertising.org) or if located in the European Union, click here (http://www.youronlinechoices.eu/).
Your Information Collected From Other Technologies
Besides Cookie, we use other technologies to improve your user experience and the overall quality of our services by collecting the information below:
- [site visitor] visited website (URL)
- [site visitor] IP Address
- [site visitor] Internet Connection Device Brand, Model and OS
- [site visitor] Internet Connection Device Browser, Resolution, Color
- [site visitor] GeoIP
- [site visitor] ISP
Legal Basis for The Processing of European Economic Area (EEA)
If you are an individual from the European Economic Area (EEA), please note that our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. We normally will collect personal information from you only where: (a) we have your consent/confirm to do so, (b) where we need your personal information to perform a contract with you (e.g. to deliver the PulseDX.com Service you have requested), or (c) where the processing is in our legitimate interests. Please note that in most cases, if you do not provide the requested information, PulseDX.com will not be able to provide our Service to you.
In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person. Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your personal data, you have the right to object. If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at [email protected].
PulseDX.com only processes personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized. As a general matter, we may use the information we collect (including personal information, to the extent applicable) to:
provide, operate, maintain, improve, and promote the Website and Service;
enable you to access and use the Website and Service;
process and complete transactions, and send you related information, including purchase confirmations and invoices;
send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
send commercial communications, in accordance with your communication preferences, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events about us and our partners; and send other news or information about us and our partners;
monitor and analyze trends, usage, and activities in connection with the Website and Service and for marketing or advertising purposes;
comply with legal obligations as well as to investigate and prevent fraudulent transactions, unauthorized access to the Service, and other illegal activities;
personalize the Website and Service, including by providing features or content that match your interests and preferences; and
process for other purposes for which we obtain your consent.
PulseDX is a Taiwan-based, global company. We primarily store your information in the United States.
We work with other companies who help us run our business ("Service Providers"). These companies provide services to help us deliver customer support, process credit card payments, manage and contact our existing Customers as well as sales leads, provide marketing support, and otherwise operate and improve our Service. These Service Providers may only process personal information pursuant to our instructions and in compliance both with this Privacy Policy and other applicable confidentiality and security measures and regulations.
Specifically, we do not permit our Service Providers to use any personal information we share with them for their own marketing purposes or for any other purpose than in connection with the services they provide to us.
In addition to sharing with Service Providers as described above, we may also share your information with others in the following circumstances:
With our resellers and other sales partners who may help us distribute the Service to Customers;
With an app developer when you install an app from the App Marketplace;
In the event of a merger, sale, change in control, or reorganization of all or part of our business;
When we are required to disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
Where we have a good-faith belief sharing is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required to comply with our legal obligations; or
as you may otherwise consent from time to time.We do not sell, rent, or share personal information with third parties for their direct marketing purposes.
We implement reasonable precautions and best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.
We use Google Analytics to analyze user activity in order to improve the Site. For example, we can use Google Analytics Cookies to look at aggregate patterns like the average number of searches that users perform, what keywords users searched, countries and languages. We can use such analysis to gain insights about how to improve the functionality and experience of the website. You can visit Google Analytics’ Privacy Policy at: https://policies.google.com/technologies/cookies.
PulseDX.com may aggregate data we acquire about our Customers, including the Log Data described above. For example, we may assemble data to determine how Web crawlers index the Internet and whether they are engaged in malicious activity or to compile web traffic reports and statistics. Non-personally identifiable, aggregated data may be shared with third parties.
You have the right to access, correct, update, export, or delete your personal information by editing your profile or organization record at PulseDX.com.com.
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user via email, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
We take all reasonable steps to protect information we receive from you from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We have put in place appropriate physical, technical, and administrative measures to safeguard and secure your information, and we make use of privacy-enhancing technologies such as encryption. If you have any questions about the security of your personal information, you can contact us at [email protected].
Our Service is hosted by Amazon Web Service (AWS). This service provides us with the server hosting, data storage and network routing that allows us to provide the Service to you. Your information, including Personal Information, may be stored through "AWS". By using our Service, you consent to "AWS" collection, disclosure, storage, and use of your Personal Information in accordance with "AWS" privacy policy available at https://aws.amazon.com/privacy/.
If we make changes to this Policy that we believe materially impact the privacy of your personal data, we will promptly provide notice of any such changes (and, where necessary, obtain consent), as well as post the updated Policy on this website noting the effective date of any changes. We may assign or transfer this Policy, as well as information covered by this Policy, in the event of a merger, sale, change in control, or reorganization of all or part of our business. It is your sole responsibility to check this website from time to time to view any such changes to the terms of this Privacy Policy. If you do not agree to any changes, if and when such changes may be made to this Privacy Policy, you must cease access to this website. If you have provided your email address to us, you give us permission to email you for the purpose of notification as described in this Privacy Policy.
Non-English translations of this Policy are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.
If you have any questions regarding this Privacy Policy or the practices of this Site, or have consent for the continued collection, use or disclosure of your Personal Information, please contact us by sending an email to [email protected].