Updated at: 2024/10/16
This PulseDX.com Cookie Policy ("Policy") outlines the information that PulseDX.com ("Company") respects the privacy rights and interests of each customer. We will observe these principles when processing your personal information fairly and lawfully. We take the protection of personal information very seriously. This Policy is designed to help you to know when we are storing your information, what information we are storing and how we are transmitting and using it. (View full privacy policy: https://www.PulseDX.com/pages/privacy)
We may ask for and collect both "Non-Personal Information" and "Personal Information" about you. "Non-Personal Information" includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring or exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. "Personal Information" includes information that can be used to personally identify you, such as your name, address, phone number and email address when you register for or attend an event in which PulseDX.com participates.
We may also track information that you provided to us by your browser or by our other internet application when you view or use our Service, such as the website you came from (known as the "referring URL"), the device from which you connected to our Service, the type of browser you use, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of our Service, to provide general statistics regarding use of our Service and for other business purposes.
We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user\’s browser from our servers and are stored on the user\’s computer hard drive. Sending a cookie to a user\’s browser enables us to collect Non-Personal Information about that user and keep a record of the user\’s preferences when utilizing our services, both on an individual and aggregate basis.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Using cookies enables us to provide you with certain features and provides us with information regarding website visits. If user choose to disable cookies, some areas of the Service may not work properly.
Sometimes, we may also use cookies and similar technologies to provide you advertising on third-party sites based upon your browsing activities and interests. If you wish not to have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (http://optout.networkadvertising.org) or if located in the European Union, click here (http://www.youronlinechoices.eu/).
Your Information Collected From Other Technologies
Besides Cookie, we use other technologies to improve your user experience and the overall quality of our services by collecting the information below:
- [site visitor] visited website (URL)
- [site visitor] IP Address
- [site visitor] Internet Connection Device Brand, Model and OS
- [site visitor] Internet Connection Device Browser, Resolution, Color
- [site visitor] GeoIP
- [site visitor] ISP
Legal Basis for The Processing of European Economic Area (EEA)
If you are an individual from the European Economic Area (EEA), please note that our legal basis for collecting and using your personal information will depend on the personal information collected and the specific context in which we collect it. We normally will collect personal information from you only where: (a) we have your consent/confirm to do so, (b) where we need your personal information to perform a contract with you (e.g. to deliver the PulseDX.com Service you have requested), or (c) where the processing is in our legitimate interests. Please note that in most cases, if you do not provide the requested information, PulseDX.com will not be able to provide our Service to you.
In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person. Where we rely on your consent to process your personal data, you have the right to withdraw or decline consent at any time. Where we rely on our legitimate interests to process your personal data, you have the right to object. If you have any questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us at [email protected].
PulseDX.com only processes personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized. As a general matter, we may use the information we collect (including personal information, to the extent applicable) to:
- provide, operate, maintain, improve, and promote the Website and Service;
- enable you to access and use the Website and Service;
- process and complete transactions, and send you related information, including purchase confirmations and invoices;
- send transactional messages, including responses to your comments, questions, and requests; provide customer service and support; and send you technical notices, updates, security alerts, and support and administrative messages;
- send commercial communications, in accordance with your communication preferences, such as providing you with information about products and services, features, surveys, newsletters, offers, promotions, contests, and events about us and our partners; and send other news or information about us and our partners;
- monitor and analyze trends, usage, and activities in connection with the Website and Service and for marketing or advertising purposes;
- comply with legal obligations as well as to investigate and prevent fraudulent transactions, unauthorized access to the Service, and other illegal activities;
- personalize the Website and Service, including by providing features or content that match your interests and preferences; and
- process for other purposes for which we obtain your consent.
PulseDX is a Taiwan-based, global company. We primarily store your information in the United States.
We work with other companies who help us run our business ("Service Providers"). These companies provide services to help us deliver customer support, process credit card payments, manage and contact our existing Customers as well as sales leads, provide marketing support, and otherwise operate and improve our Service. These Service Providers may only process personal information pursuant to our instructions and in compliance both with this Privacy Policy and other applicable confidentiality and security measures and regulations.
Specifically, we do not permit our Service Providers to use any personal information we share with them for their own marketing purposes or for any other purpose than in connection with the services they provide to us.
In addition to sharing with Service Providers as described above, we may also share your information with others in the following circumstances:
With our resellers and other sales partners who may help us distribute the Service to Customers;
With an app developer when you install an app from the App Marketplace;
In the event of a merger, sale, change in control, or reorganization of all or part of our business;
When we are required to disclose personal information to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
Where we have a good-faith belief sharing is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Agreement, or as otherwise required to comply with our legal obligations; or
as you may otherwise consent from time to time.We do not sell, rent, or share personal information with third parties for their direct marketing purposes.
If you have any questions regarding this Privacy Policy or the practices of this Site, or have consent for the continued collection, use or disclosure of your Personal Information, please contact us by sending an email to [email protected].